At One Family Clothing, we understand that shopping for your entire family should be as comfortable as our clothing. That’s why we’ve designed a delivery system that’s reliable, transparent, and tailored to meet your family’s busy lifestyle. Whether you’re stocking up on cozy sleepwear, stylish dresses, or durable kids’ tees, we ensure your carefully selected items arrive right at your doorstep.
Our Shipping Options Designed for Families
Perfect when you need items a little faster. We partner with trusted carriers DHL or FedEx to deliver your order within 10-15 business days after processing (1-2 business days). Track your package every step of the way!
Because we believe family shopping should be budget-friendly. Your order will be delivered via EMS within 15-25 business days after processing. Perfect for those planned wardrobe updates or seasonal shopping!
What You Can Expect
Our Oklahoma City team works diligently to process all orders within 1-2 business days. During peak seasons or promotions, please allow for slightly longer processing times as we ensure every item meets our quality standards.
Once shipped, you’ll receive a confirmation email with tracking information so you can follow your family’s fashion journey from our warehouse to your home. Our carriers provide reliable service to most global destinations (excluding some remote areas in Asia and other regions).
Family-Friendly Returns
We stand behind our products with a 15-day return policy from the date of delivery. If any item doesn’t meet your family’s expectations, simply contact our customer service at [email protected] to initiate a return. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Pro Tip for Busy Families:
Combine multiple family members’ needs in one $50+ order to qualify for free shipping! Our coordinated collections make it easy to shop for parents and kids together while saving on delivery costs.
Our Delivery Promise to Your Family
As a family-focused brand, we’re committed to making every aspect of your shopping experience as comfortable as our clothing. From the moment you place your order to when it arrives at your door, we treat your family’s fashion needs with care and attention.
Have questions about delivery to your specific location? Need help tracking an order? Our customer service team is always happy to help at [email protected].
Note: Delivery times are estimates and may vary due to factors beyond our control such as customs processing or local postal delays. We appreciate your understanding!
Thank you for choosing One Family Clothing – where we deliver style, comfort, and convenience for your entire family!